E-ME - e-citizen app

Client

Danske Bank

Duration

November 2018

My Role

Ideation | Research | Design Thinking | Concept Development for mobile | User Journey | UI and UX for mobile | Prototyping

This project is done in a team of five people in Business Academy Aarhus, Top Up program – Digital Concept Development – Diana Kichukova, Niresh Ratnam, Subankan Visakan, Robert Röper and me.

The Problem

Danske Bank came to our class with the task for us to “predict the future of technology” in terms of digital transactions.

Status of the project

One of three winning concepts chosen by Danske Bank.

The concept for “E-ME” shifts the paradigm when it comes to digital verification of the citizen of the future. The concept is created so it regards interaction between any kind of public institutions and their users – such as transportation, citizen service, police, health institutions, etc. We can talk about E-ME as the future replacement of all documents and cards for verification our identity we have today (ID card, bank card, health insurance card, NEMID, travel card, etc). E-ME is a user owned database of their own personal information centered and stored all in one place unlike today’s way of giving away our information to authorities data bases.

Our concept proposes a way that interaction with those authorities requires them to only have a device and a digital system that communicates and receives permission from the user to use their data whenever that is needed. Additionally, only the particular information a type of authority needs is being displayed. That way E-ME gives back the ownership of own data back to the individual.

 

In the first video demonstration below you will see a login into the app using facial recognition and a personal 4 digit code.

On the second video you second facial recognition for confirmation of citizen’s identity in front of health care authorities and banks, with the use of the authorities scanner device.

After verification of the citizen’s identity, E-ME displays this person’s database under the section “Your data”. From here they can easily see the possibilities they have in terms of interactions with  with institutions.

“Allowed access” section gives users the possibility to allow and deny access to their database to particular companies, institutions and authorities they need to deal with.